隐私政策

最后更新：2026年4月8日

Void Acoustics Research Limited (“Void”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with us.

Void Acoustics Research Limited
Unit L, The Fulcrum
Vantage Way
Poole, Dorset
BH12 4NU
United Kingdom

Email: [email protected]

Void Acoustics Research Limited is the controller responsible for your personal data.

In this privacy policy:

• “Personal data” means any information relating to an identified or identifiable individual.
• “Processing” means any operation performed on personal data, including collection, storage, use, disclosure, or deletion.
• “UK GDPR” means the UK General Data Protection Regulation.
• “Controller” means the organisation responsible for deciding how personal data is processed.

We may collect, use, store, and transfer different kinds of personal data, including:

• Identity Data – name, username, or similar identifier
• Contact Data – company name, billing address, email address, and telephone number
• Financial Data – bank account and payment card details
• Transaction Data – details about payments and products or services you purchase
• Technical Data – IP address, browser type and version, time zone setting, and device information
• Usage Data – information about how you use our website, products, and services
• Marketing and Communications Data – your preferences in receiving marketing communications

We do not knowingly collect personal data relating to children.

We collect personal data through:

• Direct interactions – when you contact us, respond to an email or social media post, complete forms, subscribe to communications, purchase products or services, or log a support request
• Automated technologies – as you interact with our website (e.g., cookies and analytics technologies)
• Third parties – such as analytics providers, advertising networks, or marketing platforms

We will only use your personal data where permitted by law.

Under UK GDPR, we rely on the following lawful bases:

• Performance of a contract
• Legitimate interests
• Compliance with legal obligations
• Consent (where required)

We use your personal data to:

• Provide products and services
• Manage our relationship with you
• Improve our website, products, and user experience
• Administer and protect our business
• Deliver relevant marketing communications where permitted by law

We may send you marketing communications relating to similar products or services where permitted by law.

You can opt out of marketing communications at any time by:

• Clicking the “unsubscribe” link in our emails
• Contacting us directly at [email protected]

We will only send third-party marketing communications where you have provided explicit consent.

Our website uses cookies and similar technologies to distinguish you from other users and improve your browsing experience.

We use:

• Essential cookies – required for website functionality
• Analytics cookies – such as Google Analytics
• Marketing cookies – where applicable

You can control cookies through your browser settings.

For more information, please see our Cookie Policy.

We may share your personal data with:

• Service providers, including IT, hosting, CRM, and email platform providers
• Professional advisers, including legal, accounting, and insurance advisers
• Regulators, authorities, or law enforcement agencies where required by law

We require all third parties to respect the security of your personal data and process it in accordance with applicable data protection laws.

We do not sell your personal data.

Some of our service providers may be based outside the United Kingdom or the European Economic Area (“EEA”).

Where this occurs, we ensure appropriate safeguards are in place, including:

• UK International Data Transfer Agreements (“IDTA”)
• Standard Contractual Clauses (“SCCs”)
• Transfers to countries benefiting from adequacy decisions

We have implemented appropriate technical and organisational security measures designed to protect your personal data from unauthorised access, loss, misuse, alteration, or disclosure.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, tax, accounting, or reporting requirements.

By law, we may retain certain records, including customer and financial records, for up to six years.

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate personal data
• Request erasure of your personal data
• Object to processing
• Request restriction of processing
• Request transfer of your personal data
• Withdraw consent at any time where processing is based on consent

To exercise your rights, please contact us at [email protected].

You have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection matters.

Website: https://ico.org.uk

We would appreciate the opportunity to address your concerns before you contact the ICO.

Our website may contain links to third-party websites. We are not responsible for the privacy policies, content, or practices of third-party websites.

We may update this privacy policy from time to time. Any changes will be published on this page together with an updated revision date.

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

Email: [email protected]